Now this one is interesting. According to Search Engine Journal, Facebook has been seen testing a feature to allow you to assign your Facebook page’s private messages to team members.
The test has been found in the Business Manager section in the message inbox.
Apparently, under the name of the individual that left the message, is a little unassigned flag with a down arrow. When you select the down arrow, you can assign the message to a team member.
This is a valuable tool if they do eventually roll it out. The feature works similar to a lot of social brand management tools such as Percolate.
What do you think? Do you want this feature rolled out? How will this affect productivity within your social team?